CAREERS

准备好加入我们了吗？

在仕德福酒店，我们不仅是一个工作场所——我们是一群热爱分享故事、追求创新并充满热忱的酒店业者，在充满活力的环境中茁壮成长。每一天都是创造难忘宾客体验、突破常规的机会，并在重视您声音的文化中持续成长。

我们为团队成员提供具竞争力的福利待遇和优越的职业发展机会。

想成为我们的一员吗？请将您的履历寄至我们的招聘团队。

只有初步入选的申请者会获联系。若您在申请后4周内未收到回覆，则视为申请未成功。所有收集的个人资料将仅用于招聘用途。

Job Overview

Support the daily operations of the reservations team by handling booking inquiries, coordinating with other departments, and ensuring smooth reservation processes. Ideal for candidates with hotel experience and strong communication skills.



Job Responsibilities

• Supervise and manage daily operations of the reservations team, ensuring accurate and timely processing of room bookings.
• Respond to guest inquiries and reservation requests via email and phone, maintaining high service standards in accordance with hotel policies.
• Collaborate closely with the Front Office and Sales & Marketing departments to optimize room inventory and maximize revenue.
• Monitor reservation trends and assist in implementing strategies to improve booking conversion and guest satisfaction.
• Handle special requests and group bookings with attention to detail and discretion.



Job Requirements

• Minimum 2-3 years of experience in hotel reservations or front office operations, with at least 1 year in a supervisory or senior role.
• Diploma or degree in Hospitality Management or a related field preferred.
• Proficiency in reservation systems (e.g., OPERA) and Microsoft Office applications.
• Strong organizational, and problem-solving skills.
• Excellent communication skills in English, Cantonese, and Mandarin (Putonghua).
• Detail-oriented, proactive, and able to thrive in a fast-paced environment.



Application FORM 申請表