職業機會

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在仕德福酒店，我們不僅是一個工作場所——我們是一群熱愛分享故事、追求創新並充滿熱忱的酒店業者，在充滿活力的環境中茁壯成長。每一天都是創造難忘賓客體驗、突破常規的機會，並在重視您聲音的文化中持續成長。

我們為團隊成員提供具競爭力的福利待遇和優越的職業發展機會。

想成為我們的一員嗎？請將您的履歷寄至我們的招聘團隊。

只有初步入選的申請者會獲聯繫。若您在申請後4週內未收到回覆，則視為申請未成功。所有收集的個人資料將僅用於招聘用途。

Job Overview

Support the daily operations of the reservations team by handling booking inquiries, coordinating with other departments, and ensuring smooth reservation processes. Ideal for candidates with hotel experience and strong communication skills.



Job Responsibilities

• Supervise and manage daily operations of the reservations team, ensuring accurate and timely processing of room bookings.
• Respond to guest inquiries and reservation requests via email and phone, maintaining high service standards in accordance with hotel policies.
• Collaborate closely with the Front Office and Sales & Marketing departments to optimize room inventory and maximize revenue.
• Monitor reservation trends and assist in implementing strategies to improve booking conversion and guest satisfaction.
• Handle special requests and group bookings with attention to detail and discretion.



Job Requirements

• Minimum 2-3 years of experience in hotel reservations or front office operations, with at least 1 year in a supervisory or senior role.
• Diploma or degree in Hospitality Management or a related field preferred.
• Proficiency in reservation systems (e.g., OPERA) and Microsoft Office applications.
• Strong organizational, and problem-solving skills.
• Excellent communication skills in English, Cantonese, and Mandarin (Putonghua).
• Detail-oriented, proactive, and able to thrive in a fast-paced environment.



Application FORM 申請表